The jobs behind the counter, the desk and the door
A closer look at what our roles actually involve — from the people already doing them.

Store Managers
Our Store Managers are the heart of the business. Following extensive training their noses are finely tuned to help customers find the perfect fragrance — whether it's for themselves or a gift.
Life as a Store Manager means you're responsible for a small team to inspire and coach, making sure exceptional service happens every time. You'll get regular training from amazing brands at quarterly roadshows and the annual conference, so you're always fluent in the latest launches.
See retail vacanciesFragrance Advisor
The first person a customer meets. Full brand training from day one, and a genuine route into management.
Buying & Merchandising
Deciding what 700+ brands look like on 216 shelves — and online — season after season.
Data & Engineering
Joining up EPOS, warehouse, web and CRM so the business can see itself clearly.
In their words

“No two days are the same. My favourite thing is working with the brands we all grew up wanting.”
Ellie · Content Executive, Marketing

“I love how supportive the whole team is. It's great to work collaboratively towards a common goal.”
Isobel · Affiliates & Partnerships Executive

“The best thing about working at TFS is my team — talented, knowledgeable and genuinely generous with it.”
Charlotte · Digital Marketing Assistant

“I love how much variety we have to offer, and that my role lets me be surrounded by the products I love.”
Angeline · Store Manager, Retail

“I've found real satisfaction working for a company that values innovation and collaboration.”
Arbaz · Data Engineer
